|Finish Type||Water-based Urethane|
|Edge||Square Edge & End|
|Installation Method||Floating, Glue Down|
|Installation Location||AboveGrade, Below Grade, On Grade|
Robina Cork Installation Instructions
JOB SITE CONDITIONS
SUB-FLOOR PREPARATION AND RECOMMENDATIONS FOR ALL INSTALLATIONS
INTERLOCKING CORK FLOORING INSTALLATION
|Warranty Residential Finish||7 year|
|Warranty Residential Structural||30 year|
|Warranty Commercial Finish||3 year|
|Warranty Commercial Structural||3 year|
Robina Floors Cork Warranty
Robina manufactures the Botanicals Cork floors to the highest quality standards. Robina Botanicals Cork stands behind every product we manufacture with our exclusive Structural Warranty.
Pre Installation Warranty:
We carefully inspect every plank before it leaves our factory. However, we require you and your installation professional to carefully inspect each board for any visible defects prior to installation of the floor. Any boards with cracks, splits, irregular finish or damaged boards should not be installed. Simply return these materials to the store where purchased for replacement.
Robina Botanicals Cork is manufactured from only the highest quality components. In the unlikely event that a structural failure occurs, Robina will repair boards, authorize finish restoration/ coating or replacement of your floor (our option) for the duration of the structural warranty with a limitation of one occurrence, (see chart below).
Your Robina Botanicals Cork floor finish is warranted not to wear through in residential applications when properly maintained using Robina Floor Care Guidelines, (see chart below).
We recommend that immediately upon purchasing your new floor you register it with us. It’s quick and simple and you can register online at robinafloors.com or pick up the phone and call our Customer Service Department at 888.862.9898. Make sure you save your original receipt for your purchase as dated proof of purchase will be required in the event warranty work is ever needed.
CHARACTERISTICS OF YOUR ROBINA FLOOR
Cork floors are a natural product with inherent variations in grain and color. These variations, which may be slight or significant depending on the cork type, add to the beauty of real cork and are not indications of a defect.
Expansion and Contraction:
All cork products will expand when exposed to moisture or elevated humidity levels. Conversely they will contract or shrink when humidity levels drop. Occasionally, drastic changes in temperature and humidity can cause separation at the seams. Extremely dry conditions over time can cause fissures to appear in the surface of the floor. However, these issues can be easily avoided by maintaining proper humidity levels (35% to 50%) and temperatures between 68° to 78° Fahrenheit. The addition of a de -
All natural cork products are subject to change due to ultra-violet light, the most prominent source is sunlight but also from interior lighting sources. Ultra-violet light will over-time, fade, bleach and discolor cork flooring. Cork will develop darker patinas as they age. To protect your cork flooring and other interior furnishings we recommend the use of Ultra-Violet inhibiting tints as well as adequate window coverings to minimize the effects of Ultra Violet light. Please Note: Boards or sections of the floor that are replaced at some date in the future, will not initially match the rest of the floor.
In the event that you’re Robina Botanicals Floor is installed using this method, it is normal to experience some minimal flexing in the surface of the floor. The Robina underlayment system allows for this movement and it is considered normal. Subfloor must meet manufacturing tolerance listed in installation instructions.
Warranty Service: In the unlikely event that your floor does not perform within the listed parameters established by this warranty the following steps are required. At Robina Botanicals Cork we wish to provide excellent customer service and the following procedures are needed to ensure that commitment of timely service is met. It is important that you have the original invoice for your Robina Botanicals Cork floor purchase to initiate the warranty process.
1. Installation Error: Any product which is damaged as a result of installation mishandling or installed in a manner which is inconsistent with our written installation instructions will not be eligible for warranty consideration.
Robina Floors Floor Care Guidelines
Don’t Damp Mop–Water and our floors don’t mix! Use only the manufacturer’s recommended cleaning products, such as Bona Kemi hardsurface cleaner on your Robina Floors. Our floors require a relative humidity similar to your personal comfort levels to limit cracking and swelling over time. Limiting excessive heat and moisture will ensure that your floors perform as they should.
Dust Mop–Use a good dust mop–one with a 12 to 18 inch cotton head–and a special dust mop treatment. Spray the treatment onto the mop head, not the floor.
Sweep–Brooms with fine, exploded ends trap dust and grit effectively.
Vacuum Regularly–Small stones, mud and gritty dirt tracked in from outside can damage our floor’s finish. To help combat this, use long bristle welcome mats placed at all outside entrances for people to wipe their feet before stepping on the floor. Also, when vacuuming use a bristle brush attachment. Don’t use vacuums with beater bars. Canister vacuums with special bare floor attachments are the best way to get rid of dirt and dust.
Use the Proper Chair Glides–Narrow wheels, sharp furniture legs and metal furniture legs can scratch and dent Robina Floors. Any furniture that rests directly on top of a Robina Floors floor should have felt protectors under all its feet.
Don’t Use Oil Soaps–There are many over the counter oil-based soaps and wax-based cleaning products that may damage or dull the finish of your floor. The best suggestion is to only use the manufacturer’s recommended cleaning products on your Robina Floors flooring.
Wipe Spills Immediately–When accidents happen and liquid is spilled on your Robina Floors floor, you should use a paper towel to immediately clean up and dry the affected area.
Furniture–Lift the furniture to move it, avoid dragging. The legs of furniture should have felt on the bases to prevent scratching as the furniture moves with use. Take caution when moving heavy objects across Robina Floors; it is preferable not to drag things on the floor, but if one must then lay down a blanket or other item that will slide easily for the item to rest on.
Shoe Marks–The biggest cause of floor damage is what is on one’s feet; make sure your shoes are not exceedingly dirty, be cautious of walking in high heels or cleats across Robina Floors, and black rubber soles can leave marks which will require friction to remove.
Pets–The previous statement also applies to your household pets! Keep your pets’ nails trimmed so they do not scratch up the Robina Floors, and your pets’ dishes should sit on a nonslip rubber mat to keep the food and water off the floor.
Sunlight–Robina Floors are natural products that are affected by light. Both artificial and natural light can change the color of your Robina Floors over time. Window coverings can help prevent or retard this color change
Further Information – Please visit the NWFA (National Wood Flooring Association) website at www.nwfa.org.
Please Note: The room scene lighting vs. the product detailed photos could show a variation in color due to external lighting. The digital pictures we display have the most accurate colors possible, but we cannot be responsible for individual monitor settings. Therefore we encourage all customers to order a Free Sample or to see these products in person at our retailers
Samples only represent a small portion of the product. Most samples are not full pieces and may only represent a natural color variation from the actual product.